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    Shipping

    All neon signs are made to order by hand in our international production facility with the utmost care and attention to detail. Production takes 7-14 days. 

     

    We offer FREE Global Shipping on all Orders with the following Shipping times, once your order has been produced, will be as follows: 

     

    You will receive a shipment email with a tracking number once your order is dispatched. Please track your order via FedEx/DHL website. 

     

    Phone number is required for the shipping company to contact you once your delivery is on its way and schedule the delivery. 

     

    US Shipping -

    FREE Standard Shipping (FedEx / DHL Fully Tracked, 3-5 days) - 3-5 days delivery, fully tracked service.

    UK Shipping -

    FREE Standard Shipping (FedEx / DHL Fully Tracked, 3-5 days) - 3-5 days delivery, fully tracked service

    Worldwide Shipping -

    FREE Standard Shipping (FedEx / DHL Fully Tracked, 3-5 days) - 3-5 days delivery, fully tracked service

    For anything unclear about our neon signs or standard, including our customized options please feel free to contact us at hello@neonmama.com

    Customers take full liability for all return shipment costs due to incorrect address or multiple failed delivery attempts, resend shipment costs if they refuse to accept a parcel. Shipping cost is non-refundable.